You can delete cache of the poker room itself in a PokerStars folder which is usually located in the folder of 'AppData' - 'Local' on a selected user when installing on disk C. Mark with the tick only 'temporary files' and 'temporary Internet files', then click on 'Ok'.īe careful when cleaning the cache in order not to delete important information along with the unnecessary files. In an open menu of 'Properties', select 'General' - 'Disk Cleanup'. To clear the cache and temporary files on the computer, you need to click on a disk C icon in a window of 'My Computer' with a right mouse button. In Google Chrome and Opera, for example, go to a menu of 'History' - 'Clear History', put a tick next to 'Clear the cache'. The cache needs to be cleaned both in the browser and on the computer. Put a PokerStars program into the exceptions of Windows Firewall and of your antivirus program (if you have one). This is the easiest way to solve the problem with the operation of Casino and Vegas from Stars. Sometimes it helps to disable the plug-ins that block advertising, etc. Check whether a flash-player in your browser is updated try changing the browser by default. Before implementing all of the following manipulations, close the client of the poker room. Read also: Solving a problem with the operation of a client if PokerStars do not open (app crash PokerStars)įirst of all, you need to determine the root of the problem, thus let's move from simple to more complicated in order to understand why the Casino has stopped to open on PokerStars. It may also appear as a security warning, white screen, etc. If the slots do not open on PokerStars and a red window with a warning 'Page is not available' pops up - then, most likely, the Casino is blocked by your provider. If you have installed the right client, then go to 'Settings' - 'Lobby' - 'Lobby Display' and put a tick next to 'Show Casino & Vegas Games '.Įrror during launching Casino on PokerStars The buttons of 'Casino' and 'Vegas' can also disappear during an authorization in a (it may happen when downloading the client via VPN). If you don’t see the Casino tab in the lobby of the poker-room, first of all, make sure that you have installed a full version of PokerStars.exe with an option to play for real money. How to find a Casino tab in the lobby of PokerStars? The main problems users complain about in the network are the lack of the casino in a lobby of the poker-room and problems when launching Casino PokerStars. You can’t open Vegas on PokerStars and there are problems with casino operation in a poker-room? Then this article should help you.

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